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A QUESTION?
• General Information, Customer Service & Warranty:
303 284 7693
• Order Processing & Shipping:
303 353 2927
[email protected]
FAST DELIVERY
• Home Delivery
• Showroom Pickup / Golden CO, 80401
• Free shipping for parts and clothing order above $199 (excluding Alaska & Hawaii)

*Excluded articles from free shipping:
Umbrella, pole, battery, bike rack, floor pump, wheel, fork, tyre, FCB mudguard.
SECURE PAYMENT
• Credit card
• PayPal
CUSTOMER SERVICE
Today we mainly sell online and therefore offer an innovative customer service - COMMENCAL CARE
 
This service is included with your purchase and here is how to take advantage of it. 
 
Technical questions
Settings after unpacking
Maintenance tips
Warranty 
 
Contact our customer service and our technicians will help diagnose your problem and help solve the issue. 
 
In the event technical skills or tools are required, our team will authorize to choose the shop of your choice to help fix the issue and COMMENCAL CARE will help cover the cost of the repair. 
The different instances:
Find our Warranty Terms & Conditions below. 
 
BIKE - Warranty Terms & Conditions