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General Information, Customer Service & Warranty:
303 284 7693
Order Processing & Shipping:
303 353 2927
[email protected]
FAST DELIVERY
Home Delivery
Showroom Pickup / Golden CO, 80401
Free shipping for parts and clothing order above $100 (excluding Alaska & Hawaii)
SECURE PAYMENT
Credit card
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RETURNS / EXCHANGES

Returns

To request a return, contact us by email, [email protected], or phone, 303-284-7693, with your order number prior to sending the product(s) back. COMMENCAL USA staff will pre-authorize the return.

The request must be made within 30 days from the shipment date. The product(s) must be returned within 30 days of return approval.

Items must be in new, unused conditions with all original tags and packaging. The product(s) will be inspected by COMMENCAL USA at reception and will be assessed for any damage. If product(s) are damaged upon arrival, customer will be responsible for the product(s) cost.

Customer is responsible for return shipping to COMMENCAL USA. Original shipping fees paid will not be refunded. Refund amount will be applied to the original payment method used for the order.

Please note a 5% return handling fee will be deducted from the amount to be refunded.


Exchanges

To request an exchange, contact us by email, [email protected], or phone, 303-284-7693, with your order number prior to sending the product(s) back. COMMENCAL USA staff will pre-authorize the exchange.

The request must be made within 30 days from the shipment date. The product(s) must be returned within 30 days of exchange approval.

Items must be in new, unused conditions with all original tags and packaging. The product(s) will be inspected by COMMENCAL USA at reception and will be assessed for any damage. If product(s) are damaged upon arrival, customer will be responsible for the product(s) cost.

Customer is responsible for return shipping to COMMENCAL USA.